New Zealand Pet Travel Support Team

We have a team of specialists working behind the scenes to ensure your pet's travels run smoothly.

Starwood utilizes a team approach to pet travel, so you will hear from our main players below.  We share the same goal as our clients: to guide your pet safely home.

Kirsty (1)-1

Kirsty Hewitt

Team Lead


Shannon Laccone

Senior Customer Care Coordinator


Sage Cromelin

Senior Customer Care Coordinator


Molly Place

Customer Care Coordinator


Tanya Brown

Customer Care Coordinator


We also have a documents team working behind the scenes to liaise with your veterinarian and answer any questions they might have regarding the import requirements and required vet appointments for travel. 

  • Madison Brouillette | Veterinarian Liaison
  • AM Karhu | Documents Coordinator